FAQs

Frequently Asked Questions

We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us.

Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

You can see this anytime on your accounts dashboard once you're logged in.

Visit the password reset page, type in your email address and click the `Reset` button. You may find this option at the bottom of the account login section.

You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.

You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.